Shipping policy
Shipping Policy
Last updated: October 19, 2026
This Shipping Policy explains how agilethoughtinc processes and delivers orders placed through https://agilethoughtinc.com.
Order Processing
Orders are generally processed and dispatched within 2–3 business days after payment is confirmed. Processing may take longer during holidays, promotions, or unusually high order volume.
Delivery Estimates
Estimated delivery is 20–45 business days after dispatch. Customs processing, carrier delays, weather, local delivery conditions, or other events may affect timing.
Free Shipping and Taxes
Orders with a merchandise subtotal over $30 after discounts qualify for free standard shipping. Applicable shipping charges for other orders are shown at checkout before payment.
For eligible US and UK orders, customers are not required to pay additional applicable taxes or duties beyond the checkout total.
Tracking
After dispatch, email joaovill745@outlook.com with your order number to request the available tracking number. Tracking updates may take several days to appear.
Lost, Damaged, or Missing Packages
If your package is lost, damaged, marked delivered but cannot be located, or has not arrived after the delivery estimate, contact us with your order number and shipping details.
If the shipment is confirmed lost before delivery, we will arrange a replacement shipment at no additional cost or provide another reasonable resolution, including a refund where appropriate.
Incorrect Address
Please check your shipping address before completing checkout. Contact us immediately if you need an address correction; we will try to update it before dispatch.
Agilethought, Inc., trading as agilethoughtinc
222 Las Colinas Blvd W, Irving, TX 75039, United States
Email: joaovill745@outlook.com
Website: https://agilethoughtinc.com